Customer Stories

Meet some of our customers and discover the impact of using Commonplace has made.

Building a more responsive housing service with Leeds City Council

For Housing Leeds, using Commonplace to support resident engagement is a core part of delivering an accountable and effective housing service.

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Drogheda By Night – Shaping the Night-Time Economy Together

A trailblazing community engagement initiative led by Louth County Council in collaboration Drogheda Purple Flag.

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Westminster: Putting local people at the heart of decision-making

Westminster City Council’s ambition to deliver a Fairer Westminster is grounded in transparency, inclusion, and community empowerment.

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Waste Service Reform - Basildon Borough Council

Basildon Borough Council is committed to delivering efficient, sustainable waste and recycling services that reflect local priorities.

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Connecting Leeds: A new vision for transport

Enabling communities to directly influence how public transport, cycling, and walking infrastructure evolves.

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Transforming Community-Led Infrastructure Development in Surrey

Surrey County Council launched Your Fund Surrey, an initiative aimed at supporting community-led infrastructure projects to the wellbeing of residents.

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Behind E.ON's Coventry Victory

Discover how Commonplace transformed E.ON's partnership with Coventry City Council. Learn how this innovative platform empowered community engagement, gathered interesting insights, and contributed to E.ON's successful bid for a £2 billion contract. Dive into the case study and explore the power of digital engagement in shaping sustainable futures.

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Customer Impact Story: Smart Docklands

Discover how Smart Docklands have been engaging the community in our very first customer Impact Story!

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Milton Keynes: New City Plan

Milton Keynes used digital engagement to involve young people in the New City Plan. Case study explores the strategies used to reach underrepresented audiences and shape a city for the future.

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East Devon District Council: Homelessness Strategy consultation

Discover East Devon's community engagement strategy for ending homelessness and rough sleeping.

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Wandsworth Night Time Strategy (NTS)

Using Proptech innovation funding, the London Borough of Wandsworth (LBW) has been working with Commonplace to gather community feedback on the draft Night Time Strategy (NTS).

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LLDC: Safer Spaces in Queen Elizabeth Olympic Park

LLDC & Arup used Commonplace as one of their methods for assessing and improving women's safety across Queen Elizabeth Olympic Park.

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Greenwich Women's Safety

Take a look at how Greenwich council used community engagement to craft a strategy to fight violence against women and girls.

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PlanApps: Innovating with the Mayor of London

Discover GLA PLanApps! The Mayor of London made a commitment to further involve local communities in planning decisions and Commonplace has been helping.

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Improving Stratford Station: using social media to gather community insights

A partnership of LLDC, London Borough of Newham, Network Rail and TFL have just submitted a Strategic Outline Business case for Stratford Station.

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Creating a community-led Catford

Commonplace was chosen by Lewisham to deliver insight into what residents of Catford think about the area and how they’d like to see it change and improve.

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Improving Active Travel across Wales

To increase Active Travel in Wales 17 local authorities have launched projects on Commonplace to ensure the new routes are shaped by the local community.

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The pioneers of public realm robots

The pioneers of public realm robots are turning to Commonplace to understand the community’s response to robots on our streets and in the skies.

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Shaping the future of Cairngorms National Park with community engagement

The Cairngorms National Park Authority has been seeking out the views of those who live, visit and work in the National Park.

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Using social media to boost Levelling Up engagement in Doncaster

Learn how Doncaster Council and Locality used Commonplace's social media promotion package to engage thousands for their bid for Round 2 Levelling Up Funds.

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Social Media and Community Engagement in Catford Island

Social media helped to boost Catford Island community engagement and reached over 40,000 members of the public. Learn more here.

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Digitising Local Planning: Watford and the Commonplace Planning Portal

After securing round one of the Government’s PropTech Funding, Watford Borough Council collaborated with Commonplace to develop a new accessible and transparent way.

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Neighbourhood Planning: Digital engagement success for Portishead

Portishead Town Council used digital community engagement to gather over 4,500 contributions from the public. Learn more here.

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Digital Engagement: Town Centre Regeneration in Driffield

East Riding of Yorkshire council has successfully used a digital-first, blended approach to crowdsource ideas for the rejuvenation of its town centre.

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